Privacy
Website Privacy Notice
This notice covers the public website at trustvalue.ca. Separate terms and notices may apply to products, accounts, identity verification, compliance checks and transactions.
1. Who we are
Trust Value Canada Corporation operates this website. Privacy questions may be submitted through the protected contact form.
2. Information collected
Through the contact form and ordinary website operation, we may receive:
- your name, business email address, company and message;
- standard technical records such as IP address, request time, requested page, browser or device information, referring page, and security or error events; and
- limited information processed by providers needed for hosting, CAPTCHA verification and email delivery.
3. How we use information
We use information to respond to enquiries, operate and secure the website, diagnose problems, prevent abuse, maintain records, comply with legal obligations and evaluate legitimate interest in our services.
4. Cookies and CAPTCHA
The public website does not intentionally use advertising or behavioural-tracking cookies. The contact form uses Cloudflare Turnstile to distinguish legitimate visitors from automated abuse. Turnstile may process technical request and device information for that security purpose.
5. Service providers and international processing
We may use providers for hosting, infrastructure, email and security. Information processed by them may be stored or accessed outside your province or country and may be subject to lawful access by authorities there.
6. Retention
We retain information only for as long as reasonably necessary for the purposes described above, including security, legal, regulatory, dispute-resolution and recordkeeping requirements.
7. Safeguards
We use administrative, technical and organizational measures designed to protect information against unauthorized access, use, alteration, disclosure or loss. No internet system can be guaranteed completely secure.
8. Your rights
Depending on applicable law, you may request access to or correction of personal information, withdraw consent where processing is based on consent, or raise a concern. We may need to verify your identity and legal exceptions may apply.
9. Contact
Privacy questions and rights requests may be sent through our protected contact form. Identify privacy-related requests clearly.